This place messed my policy up.There were so many mess up 4 months of mess ups that just cost me more on my policy.I think this insurance com should pay for there mess ups.I tried to lower my insurance and after another state farm agent got all there errors fixed now it's costing me more cause I switched my policy to another agent cause I was getting one bill for one amount the next week another bill for a higher amount.
This office flat out suck none of the girls there seem to be able to do their job their customer service skills are not up to par at all! I sent in the paper work to have my account set up for auto pay 3 time and it also had supposedly emailed to me at least 6 times and guess what! It never got taken care of! Was given inaccurate information multiple times and then when I asked to speak to John directly I got passed around to every girl there! Finished off my phone call with Sarah who by the way still is not John bit whatever will more than likely be switching offices soon
John is an awesome guy and an even better agent. I highly recommend John for a multitude of things!
Love the people that work here!
John is a family man with passion for success
John Duty State Farm Insurance Agent is a US Insurance Agency based in Morgantown, West Virginia. John Duty State Farm Insurance Agent is located at 2000 White Willow Way, Morgantown, WV 26505, USA.
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