Made an appointment the day before. Took my car as soon as I got there. Service took an acceptable amount of time. Reasonable prices.
The Sube Shop is the place to go if you’re a Sube owner. I highly recommend going here and not to The local dealer if at all possible. After having The local Subaru dealer get grease all over the interior of my car after having a recall issue taken care of I will avoid them at all costs. Brandon and his crew at the Sube shop know their stuff. Anytime I have a problem I go straight to these guys, Brandon ha helped me on multiple occasions fixing parts and finding me parts for me to put on myself. This is A+ customer service, they help you out any way they can and don’t try to screw you over. For knowledge and the best personal interactions as far as car repair I strongly suggest the Sube Shop.
When my first son took his car there, they quoted him a price and he ended up paying 2k more than what they initially said. When he picked it up, all the lights on the dash were on - they did not complete the job. He ended up taking it back there because since they had not completed the job the first time around, it started to cause some additional problems and stopped running. My 2nd son took his Subaru there, he also was quoted a price and was changed about 1k above what he was initially told. He was only prepared to pay what was initially quoted because he is a college student and doesn't have a lot of money. Never again. I'm not sure why my 2nd son took his car there after the experience my first son had with them. Needless to say...they both learned and will never take their cars back there.
The work they do is fine but be ready for them to do things you didn't preapprove and charging you big prices. We went in for an inspection and they put windshield wipers on and charged us 20 each for them... Ask specifically to be called before they do anything additional.
This is the best possible place in WV to get your Subaru worked on. The staff are amazingly knowledgeable and organized. I won't go anywhere else.
An update to my previous post...my son has to take his car back to fix whatever they neglected to fix. He is now, in addition to other problems that have arisen since he got it back, having trouble with his power steering and it has a miss in it, the check engine light is on AGAIN and the cruise control light is blinking AGAIN and this is what happens AFTER they say they fix it...this is EXACTLY what happened to my other sons car AFTER they "fixed" it. What a waste of money this mess has been. NEVER AGAIN! Folks, stay away from there...I know we will. If I could give 0 stars, I would.
Sube Shop is a US Car Repair based in Morgantown, West Virginia. Sube Shop is located at 918 Green Bag Road, Morgantown, WV 26505, USA.
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